FAQ
Straight answers.
Everything people usually ask before working with us. Still curious? Just ask.
Getting started
How do I get started?
Run the free audit or choose a plan on the pricing page. We confirm the details by email within 1 business day, send a secure payment link and a short onboarding form, then start the Launch Kit.
What do you need from me?
About 15 minutes: answers to a short form, manager access to your Google accounts (you send us an invite, so we never ask for passwords) and a few photos if you have them.
Do I need a new website?
No. We work with any website. If yours is slow or hard to update, our sister company GojoWeb can build a new one in under 48 hours.
What kinds of businesses do you work with?
Local and service businesses: restaurants and cafés, trades and contractors, salons and barbers, clinics and studios, shops, real estate, consultants, coaches and more.
Pricing and contracts
How much does it cost?
Monthly plans start at $149. Every plan starts with the one-time Launch Kit ($299, or $199 for GojoWeb clients). Google Ads setup is $349 and management is $249 a month. All-in-one, our SEO plan and Google Ads together, is $499 a month.
Is there a contract?
No. Every plan is month to month. Cancel anytime and keep everything we set up.
Is ad spend included?
No. You pay Google directly for your ads, with your own card. Our fees cover the work only, and we never mark up your ad spend.
Do you offer refunds?
If we don't deliver the Launch Kit within 7 business days of getting the access we need, you get your money back for the kit. Monthly plans can be cancelled anytime and run until the end of the period you paid for. See our refund policy for details.
Google Maps and SEO
How long until I show up higher on Google?
Google Maps results usually improve within 30 to 90 days. Website rankings usually take 3 to 6 months, depending on your competition. We report progress every month.
Can you guarantee a #1 ranking?
No, and nobody honestly can. Google itself warns businesses to be careful of anyone who guarantees a #1 ranking. We guarantee the work, on time, every month.
Who owns my Google Business Profile?
You do. We are added as a manager. If you leave, you remove us and keep everything.
Do you use AI to write content?
We use AI to help with research and drafts, and a person edits and fact-checks everything before it's published. We never mass-produce pages.
Google Ads
Do you take care of Google Ads for us?
Yes, from start to finish: account setup, call and form tracking, keyword research, writing the ads, and weekly management after that. Add it to any plan for $249 a month, or choose All-in-one ($499 a month) and we take care of your SEO, Google Maps and Google Ads together.
How fast can ads bring calls?
Often within days of going live, once Google has reviewed the ads. Results usually improve over the first 4 to 8 weeks.
How much should I spend on ads?
For most local businesses, at least $300–$500 a month in ad spend is a sensible start. It depends a lot on your industry and city, and we check real costs for your keywords first.
Who owns the Google Ads account?
You do. We manage it through a manager account that you can disconnect at any time.
AI search
Can you get ChatGPT to recommend my business?
We can make it more likely, but nobody can guarantee what an AI assistant will say. We strengthen what these assistants rely on (search engines, listings, reviews and genuine mentions) and show you a monthly sample of their answers.
Is AI search different from SEO?
Mostly not. Google says its AI features run on its normal search systems, so good SEO is the foundation. Other assistants also use search engines like Bing, plus listings and reviews.
GojoWeb
What is the connection between GojoWeb and LazerSEO?
They are sister companies run by the same team. GojoWeb builds websites; LazerSEO gets them found.
Do GojoWeb clients get a discount?
Yes: the Launch Kit is $199 instead of $299 and Ads Setup is $249 instead of $349.
GojoWeb just built my website. What happens next?
Your website is live, but Google, Google Maps and AI assistants still have to learn that your business exists. We start with the Launch Kit ($199 for GojoWeb clients): Business Profile, listings, tracking and indexing, done in 7 business days. Then a monthly plan keeps you growing, and we can run your Google Ads too.
Didn't find your answer? Contact us and we'll reply within 1 business day.
Free audit
See what Google sees.
Run a free audit of your website. In about a minute you get two scores, the five fixes that matter most, and a plain-English plan. No signup.
Rather talk to a person? Book a free 15-minute call